Warranty Policy

Warranty Policy

One-Year Limited Warranty on Products
Audio Jam provides a one (1) year full warranty on all new items we sell, unless otherwise noted in the product listing.

One-Year Warranty on Labor
In addition to product coverage, Audio Jam proudly offers a one (1) year full warranty on all labor services we provide. If any issues arise due to our installation or service work, we’ll make it right—guaranteed.

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Warranty Exclusions

Your warranty may be void under the following conditions:

🔹 Missing or Altered Serial Number

• The product has no valid or readable serial number.
• This includes serial numbers that are missing, damaged, tampered with, or otherwise unreadable.

🔹 Physical Damage or Misuse

• Any product that shows signs of physical abuse or improper handling.
• Example: A speaker or subwoofer with a burned voice coil is considered physically damaged and not covered under this warranty.