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Free Shipping

We provide free shipping to all 48 continental states. Free shipping does not include Alaska, Hawaii, Puerto Rico, Guam or Canada. We encourage these customers to contact us for more information.

Free 2-Day Shipping

We offer Free 2-Day Shipping on select purchases. Only orders that are shipped to the 48 contiguous United States would qualify for Free 2-Day Shipping. Larger items including televisions and entertainment furniture do not qualify for Free 2-Day Shipping. Our Free 2-Day Shipping cannot be combined with any specials & promotions unless otherwise noted.

P.O. Boxes or APO/FPO

Unfortunately we currently do not ship to P.O. Boxes or APO/FPO addresses.

International Shipping

Our international customers may use a third-party carrier to handle their shipping. We recommend Bongo International. Please note that although we are responsible for getting your product from our warehouse to your carrier, any event that follow is the responsibility of the customer (you) and your third-party carrier. You are responsible for hiring the third-party carrier and any transaction or agreement involves the customer (you) and the carrier, and does not include Audio Jam Inc.

International customers are also solely responsible for any and all customs, import duties, brokerage fees, and taxes.

Domestic Shipping

We ship every business day that UPS and USPS are in operation. Any package exceeding one pound (1 lb.) in weight will be shipped via UPS while any package less than one pound (1 lb.) will be shipped via USPS. Any item purchased and paid for by 8:00am EST will typically be shipped on the same business day. Any item purchased and paid for after 8:00am EST will typically be shipped the next business day. Any item purchased and paid for after 8:00am EST Friday and through Sunday will be shipped on the next business day. Please note that we will only ship items to confirmed shipping addresses.

Shipping Procedure and Overview

After making your purchase and the ordering process is completed, please allow sufficient time for you order to be shipped and delivered to you. As noted above, domestic packages that weigh less that
one pound (1 lb.) will be shipped via USPS. All domestic packages that exceed one pound (1 lb.) in weight will be shipped via UPS.

If you have not received your tracking or shipping information please call us at 302-224-4996 or email us directly at contact@audiojamonline.com.